How to download a chat?Last Updated: April 24, 2019
Follow the below steps in order to download the chat into a CSV file:
Go to EDITOR > Settings > Groups. Click on an active chat group. Then click on the chat icon at the top right corner of the screen.
This opens the chat conversation in the group. Then click on the hamburger icon at the top right corner and then click on 'Download' to download the chat conversation.
The chat extract will get downloaded into a CSV file in your local system.